LNO360: one platform for every operator workflow
LNO Technology built LNO360 specifically for India's 50,000+ local cable operators — replacing fragmented WhatsApp, spreadsheets, and cash-collection rounds with a single operating system their entire team can use from day one.
How most LCOs run today — and why it breaks
Complaints tracked in WhatsApp
No structured ticket system means complaints get missed, repeated, and never properly closed.
Collections are reactive
No follow-up cadence. Dues pile up. Operators chase payments at month end instead of recovering them throughout.
Field team visibility is blind
Supervisors don't know which technician is where, which ticket is pending, or how many closures happened today.
No operational data
Decisions are made by gut. No KPIs, no early warning when churn or fault clusters emerge.
Six core capabilities. One dashboard.
Purpose-built for the LCO model — not adapted from enterprise software.
Customer Management
Single view of every subscriber — plan, dues, complaint history, and renewal status.
Complaints & Ticketing
Structured tickets with SLA tracking, zone-based technician assignment, and aging dashboards.
Collections & Billing
Due bucket management, automated follow-up queues, and payment recording with audit trails.
Field Operations
Beat-based assignment, mobile-friendly technician view, and closure proof capture.
Network Visibility
Fault cluster detection, device health linked to subscriber accounts, and proactive alerts.
Leadership Dashboard
Live KPIs, weekly trend reports, and roll-up view across multiple locations.
What operators achieve with LNO360
Outcomes tracked across pilot operators in the first 90 days of go-live.
Built for LCOs. Not adapted from generic enterprise software.
LNO360 is designed around the beat-based field model, collection-heavy billing cycles, and non-technical teams that define how India's local operators actually work.
Want to see it in action?
Talk to our team or visit lno360.com to explore the full product.